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  1. Perkopolis
  2. FAQ (Canada)

FAQ (Canada)

Frequently Asked Questions for Canadian members

Navigating Perkopolis

  • How can I search Perkopolis for a specific brand or area?
  • How can I browse the available categories?
  • What is the best browser to use for Perkopolis?

Using offers

  • Why do I have to sign back in to make a purchase?
  • Can I use my offers in person?
  • What is your return policy?
  • Why do I see a duplicate charge on my credit card statement?
  • Can I share my Perkopolis account?
  • Why is an offer I saw no longer available?
See all 17 articles

Managing Your Account

  • I forgot my password, how can I update it?
  • How can I add a secondary email / what if I cannot access my work email outside of work?
  • How can I update my password while signed in?
  • How to update language preferences
  • Why is my account disabled?
  • How can I subscribe or unsubscribe from Perkopolis newsletters?

Registering and Signing in

  • What is my member ID code?
  • How can I register?
  • Does an organization's membership expire?
  • Why did I receive a member ID code Error?
  • Does an individual membership expire?
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